Services & Solutions
Consulting Services
- Offering – AI readiness assessment spanning your people, processes, operations, and technology. A starting point for every business to understand their current state, their potential for success, the steps required, and the significant benefits of AI integration.
- Value Prop – An integrated and independent assessment that identifies key findings from which we create high-level designs & prioritized roadmaps. Alignment on the prioritized strategies in the roadmap will be the blueprint for AI-project budgeting using best practice methodology.
- Expected Outcomes – Alignment on the current state, future state strategies, and a prioritized roadmap that leverages AI solutions which reduce cost and drive strategic business initiatives.
- Offering - A blended AI training development approach for AI needs to be broadly developed and implemented across people in the organization. Needs to minimally be incorporated into best practices for system design, Cx enablement, IT transformation, IT AI Management systems, leadership systems, sustainability, LLMs, RAGs, etc.
- Value Prop – Provide training before, during, and after AI solution implementation through a blend of integrated on-the-job training, peer-training, and formal training.
- Expected Outcomes – A 5X increase in adoption of AI knowledge required for high-levels of adoption to realize costs reduction and business performance increases from AI.
- Offering – High-level solution strategies followed by detailed future-state design and integration for leading AI-based solution providers supported by our expert design specialists, design engineers and integrators.
- Value Prop – Optimize outcomes by creating early solution strategies to ensure solution/vendor choices and executive alignment are optimal. Selection of a wide range of AI solutions allow for a rapid project timeline.
- Expected Outcomes – Complete alignment on optimal design choices that will require no re-work, be delivered on-time, and on-budget. Complete and high-quality detailed solution, integration and security designs that align with business expectations.
- Offering – Providing information, guidance and support for NFPs, Start-ups, SMBs, and Enterprise businesses to discover, apply, secure and deploy grants and investment financing for AI integration projects.
- Value Prop – We advise on the critical framework, requirements, planning, documentation and strategy required to secure government grants and investment financing.
- Expected Outcomes –
- Discovery of new grants, subsidized loans and financing opportunities.
- Business strategy and planning for use of funds and AI integrations.
- Guidelines, resources and best practices throughout the application process.
- Improved success rate for grant applications and procurement of funds.
- Offering – Full implementation services for people, process, operations, and technology solutions. Complete implementation of leading software and AI solutions, including architecture, integration, security, configuration, SIT, UAT, training, and PMO.
- Value Prop – A rapid, expert, and high-quality transition from design to full implementation using our expert design and implementation teams.
- Expected Outcomes – Full alignment on high quality solutions with low risk, on-time and on-budget delivery, and with the promised functionality.
- Offering – The creation of a Continuous Improvement Sustainability programs to lock-in AI-transformation business results over the long term and to create a culture of change across the organization.
- Value Prop – Align strategic goals related to AI, integrate best practice improvement methods, and integrate supportive top-down and bottom-up policies and processes to ensure that AI-Gains are not lost after implementation.
- Expected Outcomes -Consistent enterprise-wide employee engagement, measurable ongoing performance gains, and continuous improvement with new and existing projects.
Additional Services
- Offering - Cx assessment (Includes AI readiness) covering people (training), process, operations, and technology to conceptualized transformation or modernization requirements, support and services.
- Value Prop – A rapid assessment of both organizational change and point solutions can be completed in 5-10 days for a Mid sized Cx operations.
- Expected Outcomes –
- Rapid Assessment of baseline and transformation roadmap.
- Mapped high-quality customer journeys.
- Streamlined processes and systems.
- Enhanced organizational and human capabilities.
- Integrated, efficient and sustainable business solutions that meet KPIs.
- Offering – Holistic assessment of the complete sales process, performance, and supportive marketing ecosystem. Provide critical data analysis and design to enable AI tools, CRMs, eCommerce, MarTech, and automation to support sales teams and streamline marketing initiatives.
- Value Prop – Most sales enablement fails due to a lack of stakeholder buy-in, training and process optimization. We address both sales and marketing challenges and ensure AI integrations support overall productivity to boost revenue and growth.
- Expected Outcomes –
- Improve lead generation and conversion.
- Reduce marketing & advertising costs.
- Increase sales revenue.
- Automate customer support.
- Improve forecasting and budgeting accuracy.
- Reduce burnout and Improve Talent Acquisition.
- Offerings -
- Transformation Assessment for IT
- AI Management System Implementation
- Rapid Cloud Adoption
- Database Assessment for AI readiness
- Value Prop – We offer a wide array of IT offers ranging from strategic to operational to ensure that IT is strategic:
- Elevate IT leadership
- IT Creativity
- Innovation
- Operational excellence
- Expected Outcomes -
- Enhanced security
- Improved customer experience.
- Reduced costs.
- More efficient resources.
- Offering –
- Create procurement strategy & project charter with business, technical, and service delivery requirements.
- Training for decision analysis framework.
- Decision analysis process facilitation.
- Evaluate RFP/Bid responses via framework.
- Facilitate references and engineer vendor demonstrations that meet requirements.
- Value Prop –
- Expertise as both the bidder and procurement.
- Total support for the contract process.
- Strategic risk management and adaptive approach.
- Expertise as both the bidder and procurement.
- Expected outcomes –
- Streamlined procurement processes.
- Better outcomes in cost savings and quality of services.
- Streamlined procurement processes.
Industry Solutions
- CAO/City Manager AI-strategy & leadership planning
- Municipal Continuous Improvement Programs
- AI-enabled citizen interaction (311) solutions (virtual agent)
- AI-enabled Quality Management and Citizen Survey programs
- AI-enabled digital transformation
- AI-enabled IT assessment and strategy solutions / workshops
- AI-focused Security assessment and workshops
- IT Focused AI Management Systems
- Communications, Recognition, and Promotion Programs
- CRM integration & AI training
- Sales enablement strategy & training
- Lead generation & pipeline fulfillment
- eCommerce optimization
- Sales automation
- Forecasting & data analytics
- AI sales support
- Presentations & collateral
- Martech integration
- Brand development & strategy
- SEO/SEM
- AI website optimization
- AI content automation
- AI video production
- Social media management
- GTM strategy & product-market fit
- Advertising automation & optimization
- DSP, SSP and Ad exchange RTB integrations
- Personalization at Scale
- Individualized product suggestions
- Dynamic pricing and customer proposals
- Virtual agents (chatbots, voicebots)
- Reduced hold times through real-time prioritized response
- Sentiment Analysis using NLP – Natural Language Processing
- Real-time multilingual support through AI translation
- Automated customer journey mapping and actionable insights
- Customer preference and behaviours via AI algorithms on Cx LLMs.
- Consistent customer experiences through omnichannel solutions
- Improve customer trust and avoid damaged brand reputations through AI enabled security monitoring
- Quality Management and Automated Survey mechanisms.
- AI document review and E-discovery
- AI enabled legal research
- AI billing automation & invoice tracking
- AI contract analysis and management
- AI predictive analytics – litigation outcomes strategies
- Automated legal assistance & advice
- AI enhanced case strategy
- AI ethics and compliance monitoring
- Autonomous vehicle preparation strategy
- AI route optimization
- AI fleet management
- AI predictive maintenance
- Drone assisted delivery
- Predictive equipment & facility maintenance
- Machine learning and design optimization
- AI enhanced quality control
- AI supply chain optimization
- AI enhanced and controlled robotics
- AI energy & facilities management
- Waste reduction
- Operational efficiencies tracking
- AI customer recommendation systems
- AI optimized inventory management
- AI tracking lost prevention
- AI customer service chatbots
- Customer behaviour tracking & analytics
- Automated retargeting
- Automated invoice processing – accounts payable/receivable
- Collections optimization & predictive modelling
- AI optimized financial planning and analysis (FP&A)
- AI assisted forecasting and budgeting
- AI fraud detection
- AI automated regulatory compliance
- AI assessed tax compliance & planning
- Automated expense reporting & spend analysis
- Ai credit risk assessment
- Market Risk Analysis
- Automated Payroll Processing
- Anomaly detection – finance, expenditures, payroll etc.
- Automated Financial Statements
- AI driven real-time dashboard analytics
- Investment Portfolio Optimization
- AI Algorithmic Trading
- Automated customer onboarding
- Automated KYC (Know Your Customer)
- Risk profiling & pricing
- Policy underwriting predictive risk assessment
- Automated claims assessment & processing
- Chatbots for FNOL (First Notice of Loss)
- AI customer service chatbots
- AI catastrophe Modeling
- Customer behavioral, segmentation & targeting
- AI fraud prevention
- Regulatory compliance automation
- Claims trend analysis
- Reservoir Estimation
- Usage-based insurance (UBI) design
- Parametric insurance models
- AI data cleaning and enrichment
- Telematics and IoT integration
- Driver behavior & wearable data monitoring
- Cyber risk assessment
- Incident response
- Portfolio optimization – client & risk
- Claims aggregation
- Disaster relief coordination
- Rapid damage assessment & AI modelling
- AI-Powered training & planning tools
- Data & knowledge management systems
- Project Planning and Management
- Scheduling labour & equipment optimization
- AI powered construction robotics planning
- Resource allocation tracking & optimization
- AI generative design & sustainability strategy
- AI Building Information Modeling (BIM)
- Automated cost estimation
- AI real-time budget tracking
- AI real-time monitoring & risk assessment
- AI inventory optimization
- Waste Reduction
- AI assisted defect detection
- AI assisted standards compliance
- AI assisted energy-efficient design
- AI Carbon Tracking
- Virtual tours:
- AI generated progress reporting, labor scheduling
- Drone surveys
- Predictive property maintenance
- Occupancy optimization
- AI demand forecasting and load management
- AI energy demand prediction:
- AI dynamic load balancing:
- AI smart grid monitoring & management
- AI outage prediction and prevention
- Automated voltage optimization
- Renewable solar and wind forecasting:
- Energy storage optimization
- Energy usage analytics – customers
- Predictive maintenance and asset management
- AI powered drone inspections
- AI energy efficiency building monitoring
- Ai enabled smart appliance integration
- Renewable wind & solar performance monitoring/optimization
- AI emission carbon tracking and sustainability
- AI supported fuel & operational efficiency
- Distributed energy resources (DER) management
- Microgrid optimization & peer-to-peer energy trading
- AI fault detection and restoration:
- Automated customer communication during outages
- Automated reporting & policy analysis
- Workforce optimization
- EV charging network management & load forecasting
- AI nuclear reactor safety monitoring
- AI assisted waste management
- Public awareness campaigns
- Energy conservation education
- Improved talent acquisition & retention
- Cultural fit assessments
- Change management training
- Team development & simulation training
- Employee engagement tools
- AI powered medical imaging analysis
- Ai predictive analytics
- Robotic Process Automation (RPA)
- Natural Language Processing (NLP)
